Best Practice: What to do if you're losing clients

Posted on May 11, 2016 by Chris Bonjean

Asked and Answered

By John W. Olmstead, MBA, Ph.D, CMC

Q. I am a member of our firm's executive committee. We are a 16-attorney business transactional firm in Seattle. Recently the firm has lost several key clients and we want to know what we can do determine why this happened and what we can do to improve client retention. I would appreciate your suggestions.

Webber appointed Circuit Judge at Large in 6th Circuit

Posted on May 10, 2016 by Chris Bonjean

Chief Justice Rita B. Garman and the Illinois Supreme Court have announced the appointment of Associate Judge Roger B. Webber as a Circuit Judge in the Sixth Judicial Circuit.

Judge Webber was appointed earlier this week to fill the vacancy created by the upcoming retirement of Judge Arnold F. Blockman on September 16, 2016. His appointment takes effect September 19, 2016, and terminates December 3, 2018, when the position is filled by the 2018 General Election.

Memorial Service honors late Justice Thomas R. Fitzgerald - video available

Posted on May 9, 2016 by Chris Bonjean

The Illinois Supreme Court hosted a memorial service in honor of the late Justice Thomas R. Fitzgerald. Chief Justice Rita B. Garman gave the opening and closing remarks. Tributes were given by Supreme Court Justices Robert R. Thomas and Mary Jane Theis; Umberto Davi, president of the Illinois State Bar Association; and Nicholas J. Motherway, a Chicago attorney and close friend of the late justice.

Video of the event is available at http://www.illinoiscourts.gov/Media/Video/Events/2016/Justice_Fitzgerald_Memorial_Service.mp4

CLE: Practical Skills for Attorneys New to Estate Planning

Posted on May 9, 2016 by Morgan Yingst

Don’t miss this full-day seminar in Chicago or via live webcast on May 20, 2016 that offers practical advice from experienced estate planning attorneys on how to efficiently and effectively run an estate planning practice. New attorneys, young attorneys, and attorneys with limited experience in the estate planning process who attend this seminar will better understand: the purpose and limitations of powers of attorney; the importance of obtaining an accurate value of your client’s assets; the challenges of representing couples jointly; how to create a successful management process for your estate planning engagements; how and why to use engagement/disengagement letters; how to advise clients with both large and small net worths; the types of clauses to use when drafting an estate plan; how to handle clients with limited or diminished capacity; what to do when your client is being pressured by an outside party; and much more!

Lawyers' Assistance Programs to host Volunteer Training

Posted on May 9, 2016 by Chris Bonjean

The Lawyers' Assistance Program will host its Volunteer Training on Friday, June 3, 2016 from 8:30 AM to 4:30 PM at Loyola Univeristy School of Law, Chicago & Illinois Wesleyan, Bloomington

  • Learn about our services
  • Better understand addiction and mental health issues
  • Learn how to help colleagues and friends

To register call the LAP office at 312-726-6607 or email us at rbelleau@illinoislap.org

Find out more at http://illinoislap.wpengine.com/event/lap-annual-volunteer-training/