ISBA members receive 5% off monthly plans and free activation (a $95 value). Mention promo code ‘ISBA’.
 
Delivering exceptional customer experiences is what Ruby® is all about—which is why they provide a number of options for customizing your call-handling instructions. Their new Spanish-speaking service is no different, with several ways to direct callers in order to create the best experience.

Standard set-up: Ruby’s live, friendly receptionists greet your callers in English, and if callers indicate a preference for Spanish, they'll be promptly connected to one of their bilingual receptionists. All Ruby customers automatically receive this benefit.

Add a line: If you frequently receive calls from Spanish speakers, Ruby can provide you with a dedicated line for bilingual callers at no extra cost. This is a great option if you advertise to the Spanish-speaking community, as the line can be automatically directed to our Spanish-speaking receptionists.

Let callers choose: If you'd like each caller to select their preferred language, Ruby will set up a personalized greeting with pre-recorded language options. Callers will initially reach a menu allowing them to choose English or Spanish. Upon making a selection, the caller will be greeted by a live receptionist ready to assist them in the language of their choice.

Of course, Ruby's legendary service comes standard with every option! Their customer experience experts are ready to create lasting connections with your callers in English and Spanish, helping you build customer loyalty and grow your business. Interested in changing your caller experience for the better today? Give Ruby a call at 866-611-7829 or visit Ruby’s page for ISBA members to get started today!