Other initiatives for non-English speaking persons include website now available in 71 foreign languages; bi-lingual signage
In an effort to bridge the gap between language barriers, the Circuit Court of Cook County is installing an over-the-phone interpretation service for persons who speak little or no English as part of its new Court Access Initiative (CAI). The service will help people navigate through the Circuit Court in a variety of ways: helping people without lawyers find courtrooms or linking them with a court-based legal self-help desk are just two examples. In conjunction with the Access to Justice Commission of the Illinois Supreme Court, the Circuit Court’s goal of the CAI is to improve the overall experience for non-English speaking people attending court.
Circuit Court of Cook County Chief Judge Timothy C. Evans announced starting today, the CAI will begin at the Richard J. Daley Center information desks and then will ultimately be installed in all courthouses in the coming months. Illinois JusticeCorps volunteers already are stationed at the Daely Center information desks and over-the-phone interpretation services will be provided by LanguageLine Solutions which was selected through a Request for Proposal (RFP) process.