By Secretary of State Alexi Giannoulias

Everything we do at the Secretary of State’s office is centered around creating an environment of excellent customer service. Each day we look to make improvements to better achieve this goal.

Our “Skip-the-Line Program” is an important step to improve the customer experience using a multi-pronged approach designed to eliminate the unpredictability of wait times at Driver and Motor Vehicle (DMV) facilities that Illinoisans have experienced for far too long.