ISBA Director of Legislative Affairs Jim Covington reviews bills in Springfield of interest to ISBA members. This week he covers: medical records of deceased family members (Public Act 97-623), mortgage foreclosure and abandoned residential property (Senate Bill 2534) and public administrator records (Senate 2536). Information on each bill is available below the video. 

...there is still a way, because the Illinois Probate Act applies to "unionized" couples, Joanna M. Lekkas explains in the latest ISBA Trusts and Estates newsletter."Some of the most important rights afforded spouses under the Illinois Probate Act include the right to receive a spousal award, primary preference in nomination as representative of the deceased spouse’s estate, and the right to either half or the entire estate of the deceased spouse, depending on if the deceased spouse has children," Lekkas writes.Of course, Probate Act protection is no substitute for a professionally drafted will and other good estate planning, she continues. "[I]t is important to keep in mind that only six states recognize these unions. Therefore, estate planning for disability and death remain important tools for same-sex couples." Read her article and find out more.

Asked and AnsweredBy John W. Olmstead, MBA, Ph.D, CMCQ. Our firm has 14 attorneys. Just this year three of our more senior attorneys have had bar complaints filed against them. One has been disciplined by the bar. How can we improve this situation?A. Hopefully you have the right attorneys on the bus and they actually care and see the importance and value of client service. If not - an educational program for the entire firm combined with a coaching program for the offenders, if needed, might be a starting point.Here are a few other suggestions:Improve client selection. Learn to recognize problem clients and say no to some and do not represent them.Use engagement letters as a tool to manage client expectations. Under promise and over deliver.Ramp up your communications and communicate, communicate, communicate with clients as well as office team members. Communications problems with clients - both initially and later on in the engagement - is the root cause of most problems.Insure that you have effective office systems for managing client work production, conflicts of interest, calendar and docket control, and overall case management.If all else fails you may have to roll up your sleeves that deal with a few problem partners.Click here for our blog on client serviceClick here for articles on other topics

The Illinois Supreme Court has announced that Freddrenna M. Lyle has been appointed Circuit Judge of Cook County, Second Subcircuit. This appointment fills the vacancy created by the retirement of the Hon. Michael W. Stuttley. It is effective Dec. 16, 2011 and terminates on Dec. 3, 2012.