Asked and Answered
By John W. Olmstead, MBA, Ph.D, CMC
Q. We have a 12-attorney business litigation firm in Springfield. I am part of our three-member management committee and have been charged with helping the firm find and hire our first legal administrator. While we have a bookkeeper who handles our billing and accounting, the rest of the firm's management matters are handled by the management committee. We believe we have reached a size where we need help with managing day-to-day operations. What sort of skill set and type of person should we be looking for?